Decathlon - Novena (2Hrs Click & Collect)

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4.2

( 8 reviews )

Sporting Goods, Sports Wear

Open 10:00 AM - 09:30 PM See Hours

238 Thomson Road, Velocity @ Novena Square, #01-66/67 Novena MRT (Exit B, Singapore 307683

Decathlon - Novena (2Hrs Click & Collect) is a well-known brand that offers a convenient and efficient shopping experience for sports enthusiasts. Located in Novena, this store stands out with its unique feature of 2-hour click and collect service. Customers can browse through a wide range of sports products, including apparel, equipment, and accessories, and place their order online. Within just two hours, they can collect their purchases at the store, saving time and effort. Decathlon - Novena prides itself on providing top-quality products and excellent customer service. With a focus on offering a seamless and convenient shopping experience, this brand aims to meet the needs and expectations of sports enthusiasts in the area.

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Ka wo chen

March 22, 2024

I wanted to exchange the tee which I purchased a week ago, but I was not having the receipt with me. The person in charge of the store Mr.Jameson helped me to exchange the tee. Good customer service, I appreciate it.

Alan o'kelly

March 22, 2024

Jayson was friendly and assisted with my purchase. He was helpful and thorough - bought some gift cards and he went the extra mile to do a balance check after asking if I was rushing for time too. It was a short but very pleasant experience ☺️

Emily pruitt

March 22, 2024

2 hours Click and collect doesn't work. Order isn't delivered after 2.5 hours and staff here made it sound its my own fault for coming to collect without having received an email confirmation that item has been delivered. How am I supposed to know that. The order confirmation says item will be delivered in 2hours. Broken promise and rude staff. Addendum. 3.5 hours later order is still "in transit"

Caleb hulbert

March 22, 2024

See stock available for an item in location, turns out no stock in store, was told to ordered online and do click collect although showing the stock available in store. follow the instructions, turns out got stock issue, and the app straightaway says delivered, come back to the store and resolve it by refunding the order and re-order the item but waste 30mins + 2 hr waiting due to stock issue and click&collect. staff does help refund but still annoying that there's this type of issue and a waste of time.

Matthew lee

March 22, 2024

Purchased items via "click & collect" and the whole process was quick and efficient... The staff was also speedy in getting the items. Overall, it's a good service at the novena branch.